1

Went to get my car inspected and got a rejected inspection because they told me two of my tires were 1/32 of an inch too worn. They tried to sell me new tires so I could pass inspection. The price they gave me was over $2000 for tires that I could get installed at the dealer for about $1200. I’m disappointed that they tried to take advantage of me and will not be returning here in the future. Be careful if this place!

We follow all State guidelines when Inspecting vehicles. There are lots of different options on tires with a wide range in pricing. We only present an estimate for work on a failed Inspection when asked by the client. Without seeing the dealer's quote but because of the difference in price I would suspect they are offering a different brand than we quoted you. I'd be more than happy to compare the quotes and find a tire at a price point that you want.

- Randy's Automotive Service, Inc.
5

Always reliable. Keeps my car running smoothly and safely. Great people to do business with. Thanks to all of you.

Thank you for the kind words about our service and our team.

- Randy's Automotive Service, Inc.
5

I ran in to get my car inspected. The team was friendly from the start. Gave an accurate estimate of the wait/complete time and offered a really nice seating area with beverages and snacks. I heard them great each new customer as they entered or answered the phone. Great customer service, good waiting area and spot on for timing of work/wait. I cannot comment on price as it was just the inspection. Will come back for other work in the future based on this experience.

Thank you for taking the time to leave such a kind review about your experience we look forward to helping you maintain your Mercedes GLE350.

- Randy's Automotive Service, Inc.
5

Very thorough and great service

5

Quick and efficient

5

Always courteous and helpful

Thank you for taking the time to describe your experience.

- Randy's Automotive Service, Inc.
5

Really great place. I would highly recommend. The staff are accommodating and their team of mechanics is stellar.

Thank you for the kinds words about your experience and your recommendation.

- Randy's Automotive Service, Inc.
5

Great job done, Very happy with the results

5

Outstanding experience. Information flow was accurate, timely and thorough. Highest grades for competency in troubleshooting & mechanical execution. Costs were reasonable, particularly so as the work was quickly & accurately diagnosed. There is strong evidence of a well-organized and disciplined process in their customer service and documentation. This is not my first experience here and I have never been disappointed.

5

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