Always a pleasure doing business with Randy’s Automotive. They are efficient, knowledgeable and courteous. I trust their workmanship. Thank you Randy snd staff.

Randy's Auto was very great to work with. They were prompt in their feedback to me and in their diagnostic, they made things very clear around what our problems were and what our options were. Stephanie specifically was very great to work with. They let me keep the car there for a little bit while we figured out our options, and overall we were delighted by our experience. I plan to come back

On very short notice, Randy's Automotive was able to replace my car's tires. They gave me several options to choose from, all of which were priced competitively. As we agreed on a plan late in the day, and I had many commitments that evening and the following morning, Randy's loaned me a car, free of charge, to use while mine was in their shop. The person who I interacted with, Stephany, was simply a pleasure to deal with, listened to me, and had a calm, trustworthy way about her. Randy's replaced, balanced and aligned my new tires, vacuumed my car and.... I'm not kidding here...gave me a chocolate bar and a handwritten note, thanking me for choosing them. As much as needing 4 new tires isn't the best scenario to find one's self in, Randy's made the whole process easy and pleasant.

Had a slow leak in my tire and brought the car to Randy's because I could trust them. Sure enough, they found a nail and advised that it could be repaired, because of the location of the nail. That saved me a couple of hundred $ (or more if I had to replace more than one so the tread ware would match).

This is my second year experience with Randy’s automotive. I gave this establishment a respectful 5 stars rate. Polite , fast service and professional. Wish you a Happy New Year 2024!!

Great timely service, pleasant staff.

Great service!

I scheduled an apt for a tire issue about 10 days ago. I set the expectation that I can’t leave the car there all day because of my job and I have 3 kids under 5. I was told it might take an hour to an hour and a half to diagnose the issue. This was all communicated when I booked the appointment. Today was the schedule appointment. After waiting for 2.5 hours I checked and was told they forgot about me. At 3.5 hours I was told I needed new tires. I’m not giving them any more of my time or business, so had them put my spare on. After 4 hours I got my car back. I didn’t feel like a valued customer in any way at all. I live in Medfield. Won’t be recommending anyone over to Randy’s.

I arrived at 7:50 am without an appointment , with a flat tire. I was greeted by Stephany, who was able to accommodate me immediately! Thank you Stephany & the service technician who got me on my way in an hour !