Great service!

I scheduled an apt for a tire issue about 10 days ago. I set the expectation that I can’t leave the car there all day because of my job and I have 3 kids under 5. I was told it might take an hour to an hour and a half to diagnose the issue. This was all communicated when I booked the appointment. Today was the schedule appointment. After waiting for 2.5 hours I checked and was told they forgot about me. At 3.5 hours I was told I needed new tires. I’m not giving them any more of my time or business, so had them put my spare on. After 4 hours I got my car back. I didn’t feel like a valued customer in any way at all. I live in Medfield. Won’t be recommending anyone over to Randy’s.

I arrived at 7:50 am without an appointment , with a flat tire. I was greeted by Stephany, who was able to accommodate me immediately! Thank you Stephany & the service technician who got me on my way in an hour !

Thank you! The service was great, they were fast and very kind. Recommended!

Tried to up-sale me. Over priced.

All exceptional service at Randy's automotive.

Excellent service

Found these guys to be very easy to deal with and knowledgeable

Went in for an inspection sticker and the wait was short. Also I noticed that the employee had clean clothes which made me happy. I have Grey leather upholstery.I also by all my gas there.