5

I was able to walk in for my inspection sticker an was told it would be about an hour. So, I went out to sit in my car an wait. I saw two other cars pull up an park before me in line. Then it hit me. My bad! I never asked about the procedure or actually said ok I’ll wait. My fault. Went in an inquired on the procedure. Returned with my registration. By then the line had cleared, so I waited inside. Almost immediately, it was done. All were very pleasant an accommodating. Use to go there all the time for gas to save, because we earned rewards! Still do get gas there on occasion. Thanks to all.

5

Great service. Love the loaner cars!

We understand how inconvenient car care can be that is why we have loaner cars. I’m glad they helped you out. Thank you for it trusting us to replace the brakes on your Jaguar X Type.

- Randy's Automotive Service, Inc.
5

Thank you for trusting us to perform a State Inspection on your BMW X5.

- Randy's Automotive Service, Inc.
5

Always an all around excellent experience when I need service completed.

5

Easy in and easy out inspection. Quoted 45 minutes, done in 44 minutes.

1

Updating this review as they seem to be asking people to review them positively. They are dishonest, overpriced, and they seem to have found their niche in overcharging the wealthy residents of Medfield who don’t care if they are charged twice as much for auto service. Original review below. Friendly service, thorough vehicle inspection. That’s the only positive. They just charged me nearly 2X what the dealership would charge. When mentioning how outrageous the price was, i was offered coupons that reduced the price by 5%. I’m in shock honestly. I will never make this mistake again. You’re much better off going anywhere else, including the dealership. I’ll be updating this post with the dealer quote and their receipt once i have it in hand. Just want to help out anyone considering going here to get something done.

Thank you for your feedback. I wish you brought up these concerns while you were deciding to authorize the repair. Like many industries being impacted by COVID we are struggling to find parts and when we find them the price has significantly increased. We found multiple fuel pumps for considerably more than one we sourced for your vehicle. If you change your mind about wanting to find a compromise let me know.

- Randy's Automotive Service, Inc.
5

Great work!

5

Professional, well run service station. Spotless indoor and outdoor areas. Prompt and clear communication from everyone. No surprises or complaints. Highly recommend for automobile service, repairs and gas.

5

Great service. Everyone is polite and very knowledgeable. Thanks everyone and Merry Christmas!

5

Thank you for trusting us to service your car.

- Randy's Automotive Service, Inc.
Randy's Automotive Service, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Randy's Automotive Service, Inc. (508) 359-4409 if you have any issues in accessing any area of our website.