5

Great station and very friendly staff and owner.

Thank you for trusting us to perform your State Inspection on your Hyundai Elantra and the very nice words about our staff and facility.

- Randy's Automotive Service, Inc.
5

Always extremely helpful, even when I just broke down this weekend. I towed it there and Hopeful to get a quick repair

Thanks for the nice feedback of our staff. We’ll get your MDX back on the road today.

- Randy's Automotive Service, Inc.
5

Thanks for all the help and your ability to get my job done guickly

I’m glad we’re able to get the tire for your Mercedes and get you back on the road quickly.

- Randy's Automotive Service, Inc.
5

Good people good service

Thank you for the kind words. We always appreciate the laughter when you and Andrea come in with your Fiats.

- Randy's Automotive Service, Inc.
1

HORRIBLE EXPERIENCE, We left our Jeep Wrangler for hand brake repair (which was not working and with the arrival of snow would be a risk to park and not be able to count on the brake) and some other parts that needed to be repaired, as well the repair service of the parts. it was done excellent but the brake didn't work being delivered the same way we left it in the mechanics, I could only find that when parking my car at the gym and set the brake, when I got out of the car he came back walking alone because the place was slanted and like not. to stop it he hit another parked car and luckily there was no damage, the owner of the other car came because the alarm went off and we looked to see and had no damage, just the scare, he showed the invoice of the supposed work that we paid to be done and it was not, the other day I lost my work day to go back to the mechanic and show that the brake did not work and left it to be tested, a few hours later they called pick up the car and said the brake was working and they didn't need to do anything to make it happen, as I found it very strange we went to get the car and when I started I tested the brake in front of them to see if the work was done and really was surprised by they because the brake did not work and they were handing me my car once again without having done what it was supposed to be, very angry with the situation but I had already paid over $ 800 just for this work I decided to leave with them again to be solved the problem and then in a few hours they called and said they would have to change more parts for the brake to work, summary I paid over $ 2000 to get it sorted out and neither if I had an apology or discount for the embarrassment I had and my Lost work day that was had in damage $ 250. I really don't want to ever need any more work from them let alone refer someone to them. I am really sad about their lack of professionalism that they did not first detect the real problem and that they did not test the car before calling us to say that the car was ready to be delivered and used safely. The only plus point is that they are really polite and friendly.

When you car was dropped off for the emergency brake not working at all we found frozen actuators. We freed the actuators up for you and that got the emergency brake working. Our tech are gentle with customers vehicles. When applying the emergency brake gently it was working holding. When the emergency brake was applied quickly it failed to work. After researching this problem we found thatJeep had redesigned the emergency brake handle and system for this issue. This is when we contacted our wife and explained what was going on. I’m sorry that we where not clear enough in the follow up when we discussed what we found with your wife. Please contact me with any questions. [email protected] 508-359-4409

- Randy's Automotive Service, Inc.
5

Everyone at Randy's is amazing, thoughtful, detail oriented and helpful. I am never disappointed with my experiences with their team. Thanks!

Our staff really appreciates your kind words. Thanks for trusting us to service your Mazda CX-5.

- Randy's Automotive Service, Inc.
5

This place is one of a kind. We’ve lived in the area a little over a year and I continue to be impressed with the service at Randy’s. I have never had cars serviced at a place where they drive you to where you’re going and will pick you up when your car is ready, until coming here. Additionally they tell you what they would recommend as actual humans even if a manual might suggest differently. They take care to make sure you are investing in your vehicle appropriately to lengthen the life without breaking the bank. Everyone I’ve interacted with so far is also great on top of the expertise they deliver. I cannot say enough good things!

You have no idea how much your kind words mean to us. I can not wait to share your words with our dedicated team. Thank you so much for allowing us to take care of your family!!

- Randy's Automotive Service, Inc.
5

Great employees ew to town met 3 gr

It was nice to meet you this morning. Thanks for the kind words about our staff.

- Randy's Automotive Service, Inc.
5

They do both TNC and State inspection.

Thanks for stopping by. I’m glad we where able to help you out. If you have any questions please let us know.

- Randy's Automotive Service, Inc.
5

Just had an inspection done at Randy’s and was very pleased. Good and friendly staff and quick turnaround. They have a nice waiting area also!

Thank you for the kind words about our team. I’m glad we where able to help you get your State Inspection on your Ford Transit Connect.

- Randy's Automotive Service, Inc.
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