1

this company just charged my husband for an inspection and failed our 2 year old vehicle because of my college license plate cover- and said our new car needed tires- what a scam- we will never go back!

Thank you for your feedback. We are forced to follow the rules set by the State. Unfortunately we can not pass anything that does not meet State Law. Please contact me personally if you have any questions.

- Randy's Automotive Service, Inc.
5

Great customer service!

Thank you. We’re glad we where able to help you.

- Randy's Automotive Service, Inc.
5

Wouldn't take my car anywhere else. I drive 10 miles to have my car serviced. Trustworthy, friendly. My whole family uses Randy's. And they have a really nice waiting room.

Thanks for traveling so far for us to take care of your car. The best compliment we can receive is recommending us to all your family. It’s been a pleasure all these years taking care of your automotive needs.

- Randy's Automotive Service, Inc.
1

Wish I could Give it "Zero" stars. Had a mower he Published on the Internet, Committed to Selling it to me and Before I come down-he undersold it out from me. In retrospect, it shows the character of this establishment. Saving me from a bad purchase. Buyer Beware here!

We do not service or sell lawnmowers. You have us confused with someone else. We ONLY service cars and light trucks.

- Randy's Automotive Service, Inc.
5

Top notch trouble shooting and car repair.

Thanks for the compliment. We always look forward to when you and Emily come in. You guys always brighten our day with your sense of humor.

- Randy's Automotive Service, Inc.
1

Brought my Pacifica in because the oil light was on. Asked them to run a diagnostic. They changed the oil and didn't run any diagnostics because the tech didn't see the light was on. I brought it back after the oil light came on again, they put in a new oil pressure switch. 3 days later the oil light came on again. The mechanics working here are either incompetent or lazy, and the prices are far too high for the quality of work they do.

Thank you for your feedback. On your first visit the light was not on so any diagnosis we ran would be inconclusive. We did not want to charge your for theses results. On your second visit we replaced the oil pressure switch. Please contact us so we can diagnose at this for you at no charge.

- Randy's Automotive Service, Inc.
4

Very friendly staff, prompt service and reasonable price.

Thank you for the kind words.

- Randy's Automotive Service, Inc.
1

be aware they over charged you and recommended services and replacements that were not necessary. double check with other places before moving forward.

We strongly believe that preventative maintenance increases the long term health and reliability of a car. Whenever we service a car we inspect the maintenance items and reference the manufactures maintenance recommendations for that mileage. As the vehicle owner it is up to you to decide how much money you want to invest in the vehicle so it fits your needs. I referenced the pictures we took of the maintenance items we recommend. Please contact me so I can give you a better explanation of why we recommend what we did. Scott

- Randy's Automotive Service, Inc.
5

I have been taking my Subaru to Randy's for a few years now and they provide excellent service. The staff is friendly, efficient, and reliable. They are extremely patient in answering questions and provide expert practical advice regarding the options you have with your car. They even offered to give me a complimentary ride to work (I work in Walpole) when the work on my car was extensive. I recently moved from Medfield to Hanover but still plan to take my car to Randy's because I have such a high opinion of their service.

Thank you for trusting our service so much. Asking questions makes our job so much easier. It's been a pleasure serving you all these years.

- Randy's Automotive Service, Inc.
3

I very heard some complaints about this place, but in all fairness I haven't used them, so I can't judge

We would like to invite you to try us out. We think we can improve your opinion of our service once you experience us.

- Randy's Automotive Service, Inc.
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