On very short notice, Randy's Automotive was able to replace my car's tires. They gave me several options to choose from, all of which were priced competitively. As we agreed on a plan late in the day, and I had many commitments that evening and the following morning, Randy's loaned me a car, free of charge, to use while mine was in their shop. The person who I interacted with, Stephany, was simply a pleasure to deal with, listened to me, and had a calm, trustworthy way about her. Randy's replaced, balanced and aligned my new tires, vacuumed my car and.... I'm not kidding here...gave me a chocolate bar and a handwritten note, thanking me for choosing them. As much as needing 4 new tires isn't the best scenario to find one's self in, Randy's made the whole process easy and pleasant.
I'm glad we were able to make an unpleasant experience of needing tires as easy as possible. Our goal is to make every visit convenient and stress free as much has car care can be. Thank you for taking the time to highlight Stephany we are very lucky she chose to join our team.
- Randy's Automotive Service, Inc.