5

Had a slow leak in my tire and brought the car to Randy's because I could trust them. Sure enough, they found a nail and advised that it could be repaired, because of the location of the nail. That saved me a couple of hundred $ (or more if I had to replace more than one so the tread ware would match).

Thankfully most tires can be repaired and not replaced for a slow leak. Thank you for taking the time to leave us a review.

- Randy's Automotive Service, Inc.
5

This is my second year experience with Randy’s automotive. I gave this establishment a respectful 5 stars rate. Polite , fast service and professional. Wish you a Happy New Year 2024!!

4

Thank you for trusting us to perform a State Inspection on your Toyota Prius.

- Randy's Automotive Service, Inc.
5

Great timely service, pleasant staff.

5

Great service!

Thank you for trusting us to replace the tires on your BMW 335i.

- Randy's Automotive Service, Inc.
1

I scheduled an apt for a tire issue about 10 days ago. I set the expectation that I can’t leave the car there all day because of my job and I have 3 kids under 5. I was told it might take an hour to an hour and a half to diagnose the issue. This was all communicated when I booked the appointment. Today was the schedule appointment. After waiting for 2.5 hours I checked and was told they forgot about me. At 3.5 hours I was told I needed new tires. I’m not giving them any more of my time or business, so had them put my spare on. After 4 hours I got my car back. I didn’t feel like a valued customer in any way at all. I live in Medfield. Won’t be recommending anyone over to Randy’s.

We failed. We dropped the ball. There is no excuse for our lack of customer service. Thank you for bringing this to my attention.

- Randy's Automotive Service, Inc.
5

I arrived at 7:50 am without an appointment , with a flat tire. I was greeted by Stephany, who was able to accommodate me immediately! Thank you Stephany & the service technician who got me on my way in an hour !

5

Thank you! The service was great, they were fast and very kind. Recommended!

2

Tried to up-sale me. Over priced.

5

All exceptional service at Randy's automotive.

Randy's Automotive Service, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Randy's Automotive Service, Inc. (508) 359-4409 if you have any issues in accessing any area of our website.