Updating this review as they seem to be asking people to review them positively. They are dishonest, overpriced, and they seem to have found their niche in overcharging the wealthy residents of Medfield who don’t care if they are charged twice as much for auto service. Original review below. Friendly service, thorough vehicle inspection. That’s the only positive. They just charged me nearly 2X what the dealership would charge. When mentioning how outrageous the price was, i was offered coupons that reduced the price by 5%. I’m in shock honestly. I will never make this mistake again. You’re much better off going anywhere else, including the dealership. I’ll be updating this post with the dealer quote and their receipt once i have it in hand. Just want to help out anyone considering going here to get something done.
Thank you for your feedback. I wish you brought up these concerns while you were deciding to authorize the repair. Like many industries being impacted by COVID we are struggling to find parts and when we find them the price has significantly increased. We found multiple fuel pumps for considerably more than one we sourced for your vehicle. If you change your mind about wanting to find a compromise let me know.
- Randy's Automotive Service, Inc.